Help
Top Questions
AddictingGames Bucks & Premium Items
What are the minimum system requirements to play games on AddictingGames.com?
Operating Systems:
- Windows 2000/XP/Vista
- Mac OS X Version 10.4+
Flash Player:
- Flash 8.0+ is required to watch videos and animation on AddictingGames. Get the latest version of Flash Player - it's a free download from Adobe.
Browsers:
- Internet Explorer 7.0+
- Firefox 3+
- Safari 3+
- Google Chrome 6.0+
*Note: On all browsers, you must have JavaScript enabled and cookies turned on.
Internet Connection:
- AddictingGames is best experienced with DSL, Cable Modem or LAN.
We recommend downloading the latest version of your preferred browser.
Internet Explorer:
http://www.microsoft.com/windows/internet-explorer/default.aspx
Firefox:
http://www.mozilla.com/firefox/
Safari:
http://www.apple.com/safari/
Google Chrome:
http://www.google.com/chrome/
I can't play games on the site, what do I do?
How do I clear my browser cache?
Internet Explorer
Netscape - Windows
Firefox - Windows
Firefox - Mac OS
Safari
How do I Reinstall my Flash Player plug-in?
How do I Reinstall my Shockwave Player plug-in?
Windows:
OR
Delete these two folders:
C:\Windows\system32\Macromed\Common *AND*
C:\Windows\system32\Macromed\Director
If you use Netscape, look here:
C:\Program Files\Netscape\Netscape\plugins
to remove this file: "np32dsw.dll".
Mac OS:
To uninstall the Shockwave player on a Macintosh OS, run the installer available at:
http://www.adobe.com/shockwave/download/alternates/#sp
This installer also contains an uninstaller.
Save the uninstaller to your desktop, then quit/exit any applications you have open. Launch the uninstaller from your desktop and follow the instructions in the dialog boxes that appear.
Unfortunately, AddictingGames doesn't offer game play support. If you're having difficulty with a particular game, you might check out the game's Reviews or Tips & Walkthroughs section to get help from other players.
You can also try searching online for player forums dedicated to the game you're playing. These sites often have helpful hints and general game play information.
To become a member on AddictingGames, click the "Register" button in the top right corner of the website. If you are already a member and would like to log in to the site, click the "Log in" link in the top right corner of the site.
AddictingGames members can create their own Profiles on the site. To create a Profile, simply register for AddictingGames, then click the "Profile" link in the top right corner of the site to view and edit your Profile. You can add and edit information on your Profile page at any time.
If you would like to save your favorite games on the site, simply log in and click the "Favorite" link on the right side above any game. Your favorite games will appear on your Profile. If you would like to reorder or remove games from your Favorites list, click the "View All/Edit" link in Favorites section on your Profile. From here, you can drag and drop games to rearrange the order they appear on your profile, or click the X button to delete the game from your Favorites list.
Playing High Score Games with Friends
AddictingGames members can compete with their friends in High Score challenges. To find High Score games, click the "Play With Friends" tab in the top nav. To compete with your friends on the site, simply play the game and submit your score to the High Score leaderboard. You will be able to see how you rank compared with your friends, as well as with the entire AddictingGames community. If you choose not to submit your score, your rank will not appear in the leaderboard.
To rate a game, click the thumbs up or thumbs down buttons that appear below each game on the site. To review a game, click the "Write a Review" link below the game, enter your review, and click the "POST" button. You must be a member and logged in to Rate or Review games.
If you would like to post one of our games to your website, go to the Embed Games page, find the game you would like to embed, copy the code below the game, and paste the code to your website. Please note that not all games on our site are available for embed.
To search for games on the site, click in the Search field in the top navigation bar, and enter your search term. Next, be sure the drop-down is set to "Games", and then click the Search icon with the magnifying glass button. Your search results will appear on a new page.
Search for Friends
To search for friends on the site, click in the Search field in the top navigation bar, enter your friend's username, first and last name, or email address. Next, be sure the drop-down is set to "People", and then click the Search icon with the magnifying glass button. Your search results will appear on a new page. If you do not see the results you are looking for, check to make sure you are searching in the correct category (username, first and last name, or email address). You may also want to check with your friend to be sure you are spelling his or her information correctly. The site will only return exact matches to your search for usernames or email addresses.
To create a Profile, simply register for AddictingGames, then click the "Profile" link in the top right corner of the site to view and edit your Profile. You can add and edit information on your Profile page at any time.
To upload a photo to your profile, click the Add/Edit Photo link on your Profile page. Click the "Browse" button to find the photo you would like to use on your desktop, then click the "Upload" button. To crop your photo, drag the box around the area you would like to select and click the "Apply" button. You can change your photo at any time.
If you're having trouble uploading a photo, try one of the following:
To add a friend on AddictingGames, click the "Add Friend" button on h Profile Page. This will send them a Friend Request. They must accept the Friend Request before you will be connected as friends on the site.
Your friends on the site can see your Profile, play against you in High Score games, and leave comments on your Profile page.
To remove someone as a friend, go to your Profile and click the "Friends" link in the top navigation. Click the "Remove Friend" link for any friends you would like to remove from your Friends List. People will never be notified if you choose to remove them as a friend.
AddictingGames members can select a personal URL for their Profile to share with their friends. Select your own URL from the Profile & Account Info page. Your selection must be alpha numeric, no longer than 32 characters, and cannot be changed, so be sure to select carefully. Once you have selected your personal URL, send it to your friends to share your AddictingGames profile!
If you would like to save your favorite games on the site, simply log in and click the "Favorite" link on the right side above any game. Your favorite games will appear on your Profile. If you could like to reorder or remove games from your Favorites list, click the "View All/Edit" link in Favorites section on your Profile. From here, you can drag and drop games to rearrange the order they appear on your profile, or click the X button to delete the game from your Favorites list.
To leave a comment for a friend, go to the Comments section on their Profile page, type your message in the Comments box and click the "Post" button. You must be friends with a member in order to leave them a comment.
How Do I Appear in a Game's High Score Leaderboard?
AddictingGames members can compete with their friends in High Score challenges. To find High Score games, click the "Play With Friends" tab in the top nav. To compete with your friends on the site, simply play the game and submit your score to the High Score leaderboard. You will be able to see how you rank compared to your friends, as well as the entire AddictingGames community. If you choose not to submit your score, your rank will not appear in the leaderboard.
What is the Friends Leaderboard?
The Friends Leaderboard shows your friends scores in a game. If you do not have any friends on the site, you will not see any scores here. To see your friends' scores here, you should find your friends on AddictingGames and add them as friends on the site.
If you would like to keep your scores private, do not submit your score at the end of a High Score game. Your high score will not be saved and will not appear in the High Score leaderboard.
If you would like to invite your friends to compete with you in a High Score game, click the invite link at the bottom of the leaderboard on any High Score game. Your friend will receive an email to notify them that you have invited them to play the game.
High Score Email Notifications
If you beat a friend's score in any High Score game, you will be prompted to notify your friends so they can try to beat your new high score. To notify your friends that you beat them, click the OK button at the end of the game. If you do not wish to notify your friends that you beat them, simply click the "No Thanks" link and they will not receive a notification.
To cancel your AddictingGames account at any time, follow the steps below:
*Note: When you cancel your account, you permanently lose your entire profile, photos, high scores, favorite games, and all your friends on AddictingGames. Your login and password will no longer work on the site. If you change your mind, you may re-register with the same email account, but you will have to create your profile from scratch.
If you forget your password, follow the steps below to receive a password reminder:
To change your password at any time, follow the steps below:
To change your email address at any time, follow the steps below:
If you entered your age incorrectly, you will need to contact Customer Support in order to change it.
To change your username at any time, follow the steps below:
To select the types of emails you receive from AddictingGames, follow the steps below:
Facebook Connect gives you an easy way to sign up and/or log in to the AddictingGames website and play games using your Facebook account. While logged in, you can easily comment, rate, share and play games with your friends.
Why should I use Facebook Connect?
How do I log in using Facebook Connect?
Click the "Log in with Facebook" link in the upper right-hand of the AddictingGames.com homepage or anywhere else on the site where the "Log in with Facebook" button appears. If you are not already logged in to Facebook, enter your Facebook login information in the pop-up prompt. If you are already logged into Facebook, simply click the "Connect" button in the pop-up. The first time you connect through Facebook, you can link your Facebook account with your existing AddictingGames account or simply create a AddictingGames username to create a new AddictingGames account.
How do I log in on subsequent visits to AddictingGames.com?
Log in using your Facebook account as instructed above. Existing AddictingGames members can also user their AddictingGames username and password to sign in to the site.
Link current AddictingGames account with your Facebook account
Just follow these steps to link your current AddictingGames account with your Facebook account:
What are Facebook Permissions?
Websites or applications that allow you to connect your account with Facebook must get permission from users to have access to specific data. In order to link your AddictingGames and Facebook accounts, you need to give Facebook permission to share this information with AddictingGames. You can change your permissions setting at any time on the Privacy Settings page or the Application Settings page of Facebook.
Does my activity on AddictingGames.com post to my Facebook account?
Once your AddictingGames and Facebook accounts are connected, some of your AddictingGames activity - like your game ratings and reviews - may automatically be posted to your Facebook wall. You can manage your publish settings on the Privacy Settings page or you can change your permissions setting on the Application Settings page of Facebook.
You can manage your Facebook publish settings on the Privacy Settings page or you can change your permissions setting on the Application Settings page of Facebook.
If I Like a game, will AddictingGames have access to my Facebook information?
AddictingGames does not receive or store any information that you have not elected to share via Facebook. For more information on what information you can share, please visit the Facebook Privacy Settings page.
If you just want to log out of AddictingGames.com, simply click on the "logout" option in the upper right-hand side of the AddictingGames page you are on.
To permanently unlink your Facebook account from AddictingGames.com, follow these steps:
Note: You can also delete the AddictingGames application from your Facebook Account. To change your settings on the Facebook application settings page, visit this page while you’re logged into Facebook: http://www.facebook.com/editapps.php.
When you create a Profile on AddictingGames, other members can view the information you include on your Profile. However, you have the option to make your Profile private. This means that other members who are not your friends on AddictingGames will only be allowed to view the basic elements of your Profile which include your username, profile image, "member since" date, personal URL, age and gender. You can also opt to keep your age and gender private. Only your friends will be able to see your high scores, friends, comments, status and "about me" information. If you would like to make your Profile private, go to "My Account" in the top navigation bar. Click on the "Privacy" tab, click Edit in the section "Show My Profile Page to" and select "Only Friends".
Keeping My High Scores Private
If you would like to keep your scores private, do not submit your score at the end of a High Score game. Your high score will not be saved and will not appear in the High Score leaderboard.
Reporting Content
If a member has posted illegal or offensive content on AddictingGames, look for the little red flag next to their content and click the "Report" link to notify our site moderators.
Reporting Users
To report an individual user for posting an offensive photo, comment or other profile content, or for harassment or spam, look for the little red flag in the top right corner of their Profile page and click the "Report User" link to notify our site moderators.
Please report responsibly. Reporting for no good reason will count against you.
You may also contact AddictingGames Customer Support directly for more urgent or serious matters.
To block a user click the "Block User" link in the top right of a user's Profile Page. Blocking someone means they will not be able to view your profile or contact you on the AddictingGames site. If you decide you would like to unblock someone, go to the "My Account" page, click on the "Privacy" tab and scroll to the bottom of the page to the "Blocked Users" section. Click "Unblock" below a username to unblock a user at any time.
AddictingGames is a place for members to play games and have fun. Follow the rules below to keep AddictingGames a fun place for everyone.
Don't
Do
The Internet is great place to meet new people and have fun with existing friends, but there can be risks. If you're going to use the web, do it safely. Here are a few safety tips that everyone should consider before signing up for any new web site:
The websites below offer additional information about online safety.
Federal Trade Commission
The FTC manages OnGuardOnline.gov, which provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.
ConnectSafely
ConnectSafely is a forum for parents, teens, educators, and advocates designed to give teens and parents a voice in the public discussion about youth online safety, and has tips, as well as other resources, for safe blogging and social networking.
Cyberbully411
Cyberbully411 provides resources and opportunities for discussion and sharing for youth - and their parents - who have questions about or may have been targeted by online harassment.
GetNetWise
The GetNetWise coalition works to provide Internet users with the resources they need to make informed decisions about their and their family's use of the Internet.
Internet Keep Safe Coalition
iKeepSafe.org is a coalition of 49 governors/first spouses, law enforcement, the American Medical Association, the American Academy of Pediatrics, and other associations dedicated to helping parents, educators, and caregivers by providing tools and guidelines to promote safe Internet and technology use among children.
NetSmartz - National Center for Missing and Exploited Children
NetSmartz is an Internet, safety-education resource for children (5-17), parents, guardians, educators, and law enforcement.
staysafe
staysafe.org is an educational site intended to help consumers understand both the positive aspects of the Internet as well as how to manage a variety of safety and security issues that exist online.
What Does The Bomb Mean?
We want everyone to have a fun experience playing games on AddictingGames. The majority of our games are appropriate for people of all ages. However, every once in a while there's a game that may be a little edgy that we want users to stop and think about before playing. If you see a little bomb next to a game title , it means the game has been flagged by our editors for moderate violence or mature themes.
Our goal is to help everyone find the games they like to play, so use our warning system as a guide to help you find the best games on the site for you.
If you are a parent supervising younger children on this site, look for the bomb icon to alert you to content that may require parental guidance. You can also click here for more information about moderating your child's experience.
AddictingGames Bucks & Premium Items
What are AddictingGames Bucks?
AddictingGames Bucks are a virtual currency that you can use to buy premium items on our site. You use real world money to fund your Wallet with AddictingGames Bucks. Then, it is easy to get cool items in games using your AddictingGames Bucks.
What Can I Buy with AddictingGames Bucks?
There will be many types of premium items that you can buy with AddictingGames Bucks, each with a unique impact on gameplay. Some premium items provide power-boosts, which can improve your performance. Others are consumable goods, like gas in a driving game or bullets for a shooting game. You can also buy stylish items to show off, or just personalize your experience. Premium items can even grant access to extra levels or to certain areas within a game. We will continue to add many exciting new types of premium items to games so stay tuned!
How Do I Buy AddictingGames Bucks?
You can buy AddictingGames Bucks in any game that sells premium items. To purchase AddictingGame Bucks within the game, click the “Store or Buy AG Bucks” link. We accept Visa, MasterCard, American Express, and Discover. We will be adding leading alternate payment methods shortly, so watch the AddictingGames blog for updates.
What payment methods are accepted for purchases made online?
We accept Visa, MasterCard, American Express, and Discover.
How much do AddictingGames Bucks cost?
AddictingGames Bucks can be purchased in the denominations listed below. All prices are listed in United States Dollars.
25 AddictingGames Bucks - $4.99
55 AddictingGames Bucks - $9.99
120 AddictingGames Bucks - $19.99
320 AddictingGames Bucks - $49.99
670 AddictingGames Bucks - $99.99 Best Value!
I do not live in the United States. How much will my order cost?
All prices listed are in U.S. Dollars. Orders outside the United States must be charged to a credit card than can make international purchases. If your card is not accepted, please try one that can make purchases in U.S. Dollars. The price in your country’s currency will depend on the exchange rate on the day that you make your purchase, as well as regional taxes, if applicable.
What should I do if I accidentally purchased the wrong item or if the item I purchased doesn’t work?
If your Wallet Account is charged for items you did not purchase, or you did not receive the items you purchased, or you were charged an incorrect amount, or if the item you purchased does not work properly, you may request a refund or correction by contacting AddictingGames Customer Support. Any refund request must be received within 96 hours from the time of purchase in order for refunds to be issued. If a refund for your item is necessary, the amount of AddictingGames Bucks spent on your item will be refunded back to your Wallet Account. No monetary refunds will be issued.
Other than for the reasons listed above, purchases of AddictingGames Bucks and Content are final and non-refundable.
Will I receive any recurring charges after purchasing AddictingGames Bucks?
No, all AddictingGames Bucks purchases are made as separate transactions. AddictingGames currently does not offer any paid subscriptions; you will not receive any automatically recurring charges.
I just purchased AddictingGames Bucks, but I don’t yet see it in my Wallet Account. What’s up?
Your AG Bucks balance should update immediately after your purchase has been completed. If you don’t see your in-game balance update, try refreshing or reloading the game page. If you still don’t see your AG Bucks balance update please contact AddictingGames Customer Support. A confirmation email for your purchase will be immediately sent to the email address associated with your AddictingGames account following the completion of your order.
I just used AddictingGames Bucks to buy a sweet upgrade – how long will the item last?
Unlimited Use items will remain available to you for a period of 12 months, at which point they will expire. One-Time Use items will expire after 12 months or consumption, whichever comes first.
Need more info? Please feel free to contact AddictingGames Customer Support for any further questions you may have.
Many of the games on AddictingGames are developed using Adobe Flash or Macromedia Director. For more information on these products, and to download free trials, please see Adobe's web site at: http://www.adobe.com/products/
Submission information for game developers can be found in the Developer Center
Safety & Privacy on AddictingGames
We make every effort to make AddictingGames a safe and fun place for our users. If you are a parent supervising a teen on the site, please refer to our "Safety & Privacy" section to help your teens stay safe on the site.
We want everyone to have a fun and enjoyable experience at AddictingGames. Many of our games our appropriate for users of all ages, but some of the games contain mature themes and/or mild violence and are primarily intended for teenagers and young adults. Because everyone can play for free and no registration is required, it is important that adults have the opportunity to understand the site and identify which games are appropriate for their particular household. To educate our users and their adult supervisors on games they may not find appropriate, AddictingGames provides a Game Rating System to assist users in identifying appropriate games given their maturity level. Click here for more information on our Game Rating System.
Using Our Games on Your Website
AddictingGames makes many titles that you can place on your personal website, if you're not planning on placing advertising or making money from the game.
For a list of games that are available for placing on your personal website or profile page on other sites, please see our list of embeddable games: http://www.addictinggames.com/embeddable-games/index.jsp
All of the other games on our site are available for linking. Just link to the game's "Content" page URL, for example: http://www.addictinggames.com/sports-games/dangerousdavebrutalbob.jsp
Please make sure the AddictingGames.com brand logo and navigation-bar are visible on whichever page you link to, and you're all set.
Many of you ask us why we have ads on our games and on the site. The answer is to keep the site free! Advertisers allow us to pay the developers who make the games on our site so that you can play the games for free.
© Copyright 1999-2013 Atom Entertainment, Inc., a subsidiary of Viacom International Inc. All rights reserved.
Third-party trademarks are used solely for distributing the games indexed herein and no license or other affiliation is implied.